Privacy Policy

Effective Date: 20 June 2025

Pop Astrologer (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller:
Pop Astrologer
Email: info@popastrologer.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data: name, date of birth, gender
Contact Data: email address, phone number, mailing address
Service Data: birth details (for astrology), preferences, puja requirements
Transaction Data: payment details (processed securely via third-party gateways)
Technical Data: IP address, browser type, and usage data (via cookies)

We do not collect special categories of personal data unless directly required for the services (e.g., birth charts) and only with your explicit consent.

3. How We Use Your Data

We process your personal data only where we have a lawful basis, including:

Contractual necessity: To provide astrology readings or perform booked pujas.
Consent: For email newsletters or spiritual advice updates (you may withdraw consent anytime).
Legitimate interest: To improve our services, maintain website functionality, or prevent fraud.
Legal obligation: To comply with regulatory or tax requirements.

4. How We Share Your Data

We do not sell your personal data. We may share it with:

Trusted service providers (e.g., IT and payment processors)
Professional priests or astrologers affiliated with your booking
Legal or regulatory authorities if required by law

All third-party processors are subject to strict confidentiality and data protection obligations.

5. International Transfers

Your data may be processed outside the UK if working with astrologers or priests located abroad. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary:

For astrology or puja services: up to 6 years for tax and business records
For marketing: until you withdraw consent
For legal compliance: as required by law

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Object to processing or direct marketing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at info@popastrologer.com.

8. Cookies

We use cookies to enhance your browsing experience. You will be prompted for cookie consent on your first visit. You may adjust your cookie preferences or disable them in your browser settings.

9. Security Measures

We implement industry-standard security measures including encryption, firewalls, and secure hosting to protect your data. However, no online transmission is 100% secure.

10. Complaints

If you have concerns about your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.